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PlantCML Announces New Version Release of Industry-Leading Incident Response Solution

Temecula, California – PlantCML, the nation’s leader in mission-critical communications systems, today announced the latest release of Sentinel® Patriot™, version 3.0. This fully featured, IP-enabled incident response system offers even greater redundancy and flexibility than its proven predecessor.

Designed for multi- and single-site PSAPs, as well as private safety organizations, Sentinel Patriot includes a full suite of call management features. It delivers both wired and wireless services and is Phase I and II wireless compliant. Sentinel Patriot can also be bundled with mapping, ALI database capabilities, emergency notification and selective routing for a customized solution.

Sentinel Patriot now offers its own PBX solution, if needed, supporting today’s more popular call-taking features and allowing customers the benefit of purchasing a pre-integrated solution. For clients with their own PBX system in place, Sentinel Patriot will (dependent upon the interface capabilities of that solution) bring both SIP and Tie Line integration into play. Four different ACD (Automatic Call Distribution) schemes are also available with Sentinel Patriot, providing a powerful combination with sophisticated overflow call handling for both 9-1-1 and admin calls.

Other important features include embedded Instant Messaging (IM), optimizing collaboration between emergency operators; unified messaging, allowing voice messages to be delivered as emails for ready access and playback; and the support of VoIP I1 and I2 calls.

Tim Fuller, PlantCML Chief Executive Officer, says, “The release of Sentinel Patriot version 3.0 only reinforces our commitment to deliver products that are in line with the continuing evolution of IT. We know our customers must have the most advanced and dependable solutions at hand, and Sentinel Patriot equips them with one more life-saving tool.”

About PlantCML
PlantCML is the country’s leading provider of emergency response solutions and services for organizations that serve and protect their communities. The company brings telecommunications functionality to mission-critical operations of every size through flexible and scaleable E911 solutions. These include wireless communications, Computer Telephony Integrated (CTI) workstations, Computer Aided Dispatch (CAD), records management, mobile data, digital logging recording, VoIP and NG911 solutions, and more.

Headquartered in Temecula, California, with operations in Gatineau, Quebec, PlantCML develops, manufactures, integrates and supports solutions for the critical call center environment in both the public and private safety sectors, including transportation, utilities and federal agencies. For more information, please visit www.plantcml.com.

For more information please contact:
Lorin Bristow
Director of Marketing
PlantCML
Tel : 615-790-2882
Email : lbristow@plantcml.com


 

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